Unfortunately the launch of Halo: The Master Chief Collection did not go exactly as the guys at 343 Industries expected, since the earliest times it has been understood that something was wrong, especially about the matchmaking . Updates are different States and slowly begin to see some improvements, but that's not enough at 343i that has just released a statement through Bonny Ross , head of 343 Industries.

Bonny message confirms that initial experience of Halo: The Master Chief Collection wasn't what the fans deserved, apologizing personally for what happened but at the same time ensuring that the team is constantly working to solve all problems:

"While our team continues to work towards the solution, my commitment to you is that we will take care of all those who have purchased Halo: The Master Chief Collection. Our primary objective is to adjust as currently not working and, after obtaining the result, inform you on how we arrived at solutions and .

The problem in matchmaking was totally unexpected as never appeared during internal testing. This of course resulted in a frustrating experience with long waiting times and a low rate of playable games.

At 343i Xbox and I can assure you that the resolution of these problems is our main priority and we're working closely to analyze all the data to make adjustments even on servers to improve the multiplayer experience. We are also preparing some update for the various campaigns, and each update will be carefully analysed to confirm that the improvements that we're noting internally to arrive even players from around the world .

Also be aware that we are trying to be as fast as possible for these adjustments. Several are scheduled update on servers and on the contents of the game in the coming weeks. The development and testing of our last update is continuing and we are on schedule for a release within the week. We will continue to keep you updated information as soon as we have a more precise release window. Unfortunately it is only with these adjustments, both on servers and the game itself, you will be able to come to a solution faster, then I apologize for the inconvenience.

How did you find so far every update directly on Halowaypoint along with the expected dates for future fixes.

Please accept my heartfelt apologies for the delay and the negative aspects in your experience so far, we're doing everything in our power to resolve this as quickly as possible. "

Apologies accepted:) Obviously now we hope that all problems will be solved as soon as possible.