While on the various international forums are multiplying reports of users complaining about the disappearance of the save file of Batman: Arkham City, Warner tries to do something about asking the same players together to solve the problem, so far found only in Xbox 360 of the game. Here are the questions that the publisher would like response from the players stumbled into the problem to solve as soon as possible via patch.

If you do want to collaborate in the official forum and the related discussion , reporting the following data:

• What version of the Xbox 360 you have found the problem?
• On what device you are saving the game data? (Hard drive, Xbox 360 Memory Unit, other USB storage devices)
• Which version of system software (dashboard) you have on your Xbox 360?
• Are you using the beta version of the dashboard next?
• You have experienced the disappearance of the save file before or after installation of DLC? If after, specify at what DLC you have.
• You have experienced the disappearance of the save file after installing an update of the game?